Privacy Policy

Overview

DistroForge LLC ("DistroForge," "we," "us," or "our") operates the website at distroforge.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or engage our services. We are a business-to-business intelligence firm and collect minimal personal data.

Information We Collect

Information you provide directly

• Contact form submissions: Name, email address, company name, and the content of your message when you reach out through our website.
• Client engagements: Business contact information necessary to deliver our intelligence services and process payments.
• Email correspondence: Information you share when communicating with us via email.
• Newsletter subscription: Your email address and the page you subscribed from when you sign up for The Feeder.
• Member accounts: Your email address for passwordless sign-in, plus the role and equipment topics you choose to personalize your experience.

Information collected automatically

• Analytics data: We use Google Analytics to measure pages visited, referral sources, general geographic region, and completed paid report purchases. Purchase events include the amount, report identifier, and a hashed transaction identifier. Google Analytics may use cookie identifiers; this data is not necessarily anonymous.
• Server logs: Standard web server logs may record your IP address, browser type, and access timestamps. These logs are retained for security and operational purposes only.

Information from your account activity

• Saved items: Articles you bookmark and notes you save to your notebook.
• Learning progress: If you use the learning platform, we record lessons completed, points, streaks, and progress so the experience can pick up where you left off.

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and contact form submissions
• Delivering intelligence services to engaged clients
• Processing payments and maintaining client accounts
• Improving our website and services based on aggregated usage patterns
• Complying with legal obligations

We use purchase-source information to compare the results of our marketing. Our handling of previously consented Meta advertising measurement is described below. We do not rent customer contact lists.

Meta Purchase Measurement

Our current report checkout no longer offers a Meta measurement opt-in or records consent for this sharing. Purchases made through this checkout are not shared with Meta, the company that operates Facebook and Instagram, for advertising measurement. Purchases for which you previously opted in may still be processed for Meta measurement. For those purchases, our server may send the paid amount, currency, report identifier, purchase time, a hashed order identifier, a hashed version of your email address, and a Facebook click identifier when available. Meta can match hashed email addresses to its users; hashing does not make this information anonymous.

Meta uses these events to measure advertising results and may use them to improve ad delivery under its policies. We do not send card details, download tokens, or checkout-session links. To request deletion of previously shared information, contact us using the details below.

Separately, we record a limited source label, such as Meta paid, Google paid, organic search, or direct, with each purchase for our own reporting. In the current browser tab, we retain the last non-direct source for up to 30 minutes of inactivity using session storage. These source labels do not contain raw click identifiers or email addresses. Historical purchases may not have a known source.

Cookies and Tracking

Our website uses a limited number of cookies:

• Google Analytics cookies: Used to understand how visitors interact with our website. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
• Essential cookies: Required for basic website functionality. These do not track you across other websites.

We do not use advertising cookies, retargeting pixels, or social media tracking scripts.

Third-Party Services

We use a limited number of third-party services to operate our business:

• Meta: Advertising measurement for purchases with previously recorded consent. Meta’s Privacy Policy.
• Google Analytics: Website and purchase analytics. Google's Privacy Policy.
• Cloudflare: Website hosting and content delivery. Cloudflare's Privacy Policy.
• Stripe: Payment processing for report and membership purchases. Stripe's Privacy Policy.
• Convex: Backend database that stores newsletter, member-account, and learning-progress data. Convex's Privacy Policy.

Each third-party service processes data according to their own privacy policies. We only share the minimum information necessary for each service to function.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect. Client intelligence deliverables and business data are treated with strict confidentiality. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain contact form submissions and email correspondence for as long as necessary to respond to your inquiry and maintain a record of our communications. Client engagement data is retained for the duration of the business relationship and as required by applicable law. Purchase records include the source label, any previously recorded Meta measurement choice, and delivery status. We retain these with our transaction records; Google and Meta apply their own retention policies to data they receive.

Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information, including your member account and learning progress
• Opt out of Google Analytics tracking using the browser add-on linked above
• Unsubscribe from any communications by contacting us directly

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our services are designed for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Ohio, United States. DistroForge LLC is organized under the laws of the State of Ohio.

Contact

If you have questions about this Privacy Policy or our data practices, contact us: